Technology and Customer Expectation on Academic Libraries: A Special Reference to Technical/Management Libraries in Karnataka

Manjunatha, Keralapura (2009) Technology and Customer Expectation on Academic Libraries: A Special Reference to Technical/Management Libraries in Karnataka. The International Information & Library Review (Elsevier Publication), 41 (3). pp. 184-195.

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Official URL: https://doi.org/10.1080/10572317.2009.10762812

Abstract

Technology has transformed the way people live. Current day information seekers are empowered with multiple choices of information sources and libraries no longer remain the primary centre for information seekers. With diminishing time and geographical barriers the world has become a global village and information seekers are stressed with time constraints. It is the duty of library and information professionals to address these tech-savvy library users' needs and align their services to satisfy them. Recently, the author of this paper conducted a research study on the “Impact of technology on quality of services in technical and management libraries in Karnataka” sponsored by the Department of Scientific and Industrial Research (DSIR), Government of India, New Delhi. The study was approved in 2005 and the final report was submitted to the government in 2007. This paper carries some of the results of this research study conducted by the author in Karnataka state in Southern India.

Item Type: Article
Uncontrolled Keywords: Management libraries in Karnataka;Academic Libraries
Subjects: General Management
General Management > General Management
Divisions: General Management and Enterpreneurship
Depositing User: Mr. Ramesh Kamath
Date Deposited: 27 Oct 2018 11:22
Last Modified: 10 Jan 2019 09:40
URI: http://tapmi.informaticsglobal.com/id/eprint/203

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