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Article

Goutam, Doddahulugappa and Gopalakrishna, B. V and Ganguli, Shirshendu (2021) Determinants of Customer Loyalty Dimensions: E-Commerce Context in Emerging Economy Perspective. Journal of Electronic Commerce in Organizations, 19 (1). pp. 1-23.

Goutam, Doddahulugappa and Gopalakrishna, B. V and Ganguli, Shirshendu (2021) Determinants of customer satisfaction and loyalty in e-commerce settings: an emerging economy perspective. International Journal of Internet Marketing and Advertising (IJIMA), 15 (3). pp. 327-348. ISSN 1477-5212

Bollimbala, Ashish and James, P S and Ganguli, Shirshendu (2021) Impact of Physical Activity on an Individual's Creativity: A Day-Level Analysis. The American Journal of Psychology, 134 (1). pp. 93-105.

Kamath, Giridhar B and Ganguli, Shirshendu and George, Simon (2020) Attachment points, team identification and sponsorship outcomes:evidence from theIndian Premier League. International Journal of Sports Marketing and Sponsorship. ISSN 1464-6668

Kamath, Giridhar B and George, Simon and Ganguli, Shirshendu (2020) Consequences of event-sponsor fit in sport sponsorship: evidence from the Indian Premier League. International Journal of Economics and Business Research, 20 (3). pp. 348-363.

Bollimbala, Ashish and James, P S and Ganguli, Shirshendu (2020) The effect of Hatha yoga intervention on students' creative ability. Acta Psychologica, 209. pp. 1-7.

Singh, Maninder and James, P S and Ganguli, Shirshendu (2018) Managing Employees With Chronic Illness. Human Resource Management International Digest, 28 (1). pp. 7-10.

Singh, Sharda and Ganguli, Shirshendu and David, Rajasekhar (2017) Women Workforce Attrition Dynamics in Indian IT/ ITES sector. Women Workforce Attrition Dynamics in Indian IT/ ITES Sector, 22 (5). pp. 1211-1226.

Zeba, Farrah and Ganguli, Shirshendu (2016) Word-Of-Mouth, Trust, and Perceived Risk in Online Shopping: An Extension of the Technology Acceptance Model. International Journal of Information Systems in the Service Sector, 8 (4).

Roy, Sanjit Kumar and Lassar, Walfried M. and Ganguli, Shirshendu and Nguyen, Bang and Yu, Xiaoyu (2015) Measuring Service Quality: A Systematic Review of Literature. International Journal of Services, Economics and Management, 7 (1). pp. 24-52.

TAPMI Working Papers

Ganguli, Shirshendu (2016) Generic Service Quality Dimensions In Technology Based Banking: Comparison between Private and Government Banks in India. TAPMI, Manipal, Manipal.

Ganguli, Shirshendu (2016) Understanding Customer Loyalty in Indian Banking Services: Service Quality Variables in Hybrid Service Delivery Scenario. TAPMI, Manipal, Manipal.

TAPMI Cases/ Working Cases

Pandya, Ganes M and Ganguli, Shirshendu and Taparia, Ratan and Nilay, Shah and Tanya, Tiwari (2019) Testing Times for Value Creation: The Case of Helios. TRANSNATIONAL PRESS, LONDON.